I did some research and made calls to other warranty companies and all of them seemed really “salesy” except for Autopom. It came down to Autopom and another warranty company. It came down to customer service and hands down Autopom provided that … I was able to get in touch with Robert to ask questions whereas the other company did not provide such customer service. At this point I give 5 stars … Hopefully the service will be the same when it’s time to file a claim. Hopefully I don’t have to use it. 10/10/23 – Paul K.
I spoke to Robert today about a maintenance plan for our 2017 Colorado. In fact, I spoke to several different companies about this issue. Robert seem to go above and beyond to help me find the right plan and assist in other general areas I happened to casually mention. I certainly will not hesitate to recommend this company to friends and family. 10/05/23 – Jan D.
We recently brought our car in for a routine 110k service on Aug 4th, during which our mechanic noted a couple of issues, the total cost of which to repair came in at around $3000. The owner of the shop immediately contacted Claims, but was told our warranty had expired. In pulling our contract at home, it stated the expiration date was Aug 5th, not Aug 4th as Claims had indicated. My very first instinct was to contact ****, the owner at Autopom. A nicer, more down-to-earth, man you couldn’t find. I explained our problem in detail, and he, too, verified through his records the same expiration of Aug 5th. **** and his team worked diligently and tirelessly for days through every level of the Claims arm of the company with one goal in mind-to ensure that they would fully honor the terms of the contract as it was written. And that is precisely what they accomplished. The claim was re-opened, an inspector came to the auto shop and evaluated the car, a report was written and, within 2 days, we received a call from the owner of the shop. Of the roughly $3000 requested, just a shade under $2800 was approved! That’s over 93 pct that we didn’t have to come up with out-of-pocket. To say we were elated is a mild understatement! Had it not been for ****’s persistence in trying to do what he knew his customer deserved, none of this would have happened and we would have been much worse off for it financially. We simply cannot thank **** enough for his efforts as our unwavering advocate in this matter. ****, from the bottom of our hearts, thank you – Michael S. 08/12/23
“The best hands down. If you’re looking for an extended warranty company that you can trust Autopom is definitely it. I always do my reviews on companies. They have the best rating with the BBB and, best coverage ever. I had my first claim this year and it went smoothly. You can definitely sleep at night with this company knowing your vehicle us covered. Robert H. is the best rep all around” – Norman E. 07/19/23
“Robert was knowledgeable. He answered all of my questions. I believe I have selected the best warranty plan” – Sheryl J. August 2023
“Outstanding service!!! They were a lifesaver to me. I recently had an engine through a rod in my 2015 F150 XLT. They covered everything as promised!!! Their customer service was also VERY good; always worked with me to make sure I understood all the procedures. Very Polite, too! I do and will recommend this service to all my friends that are close to the of manufacturer warranty” – Bob B. 06/28/22
I recently purchased an extended warranty for my Sprinter van, and I have to say you guys made this process very easy and simple. Robert was my rep, and he did an amazing job explaining every detail to me. Will definitely recommend you guys to family and friends! – Tohmas B – o4/26/23
After countless calls to high-pressure, fast-talking salespeople who got upset when you ask questions, I called Autopom for an extended auto warranty and spoke to ****** What a pleasure to do business with businessmen who understand that a two-way conversation is much better than a fast-talking idiot that reads off his/her written sales pitch. I got as good or better deal than the others and respect from the salesman to boot. Thank you ****** for being a gentleman instead of a money-hungry idiot – Mark B. 04/14/22
A good bunch! Price was right. I’m a repeat customer, 3rd time. Helped me out on one issue in particular…..I’d recommend this bunch – Sam E. 06/07/23